| For customers who need to perform multiple tests, or who employ Positron tests in their regular manufacturing or maintenance programs, Positron provides the Test Service Center (TSC) Program. |
| TSC Level I |
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Operations
perform tests under license for customers' own organization in one location
technicians may be contracted from Positron or customers' own employees
may operate any number of licensed tests at that location |
Benefits
tests are performed at customer site
tests are performed at customers' timing
elimination of transit delays and costs
reduced "per test" fees compared to shipping out |
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Qualifications
customer has a need to perform tests at their own location(s)
qualified personnel are available at customer location
personnel are certified for Positron tests and maintain their certification |
Support
full training on test theory, practice and procedures
updates to software and hardware for licensed tests
24 x 7 telephone support for software and hardware
on-site consulting if required
annual re-certification testing |
| TSC Level II |
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Operations
perform tests under license and support other Level I TSCs for customers' own organization in multiple location
technicians may be contracted from Positron or customers' own employees
may operate any number of licensed tests at that location |
Benefits
tests are performed at customer site
tests are performed at customers' timing
proliferation of licensed tests within organization
elimination of transit delays and costs
may have multiple TSC Level I centers supported by primary center
reduced "per test" fees through quantity discounts |
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Qualifications
customer has a need to perform tests at their own location(s)
qualified personnel are available at customer location
personnel are certified for Positron tests and maintain their certification |
Support
full training on test theory, practice and procedures
additional training for TSC Level II personnel to allow them to assist Level I TSCs
updates to software and hardware for licensed tests
24 x 7 telephone support for software and hardware
on-site consulting if required
annual re-certification testing |
| TSC Level III |
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Operations
perform tests under license and support other Level I TSCs for customers' own organization in multiple location
perform licensed tests for others - not within customer organization
technicians may be contracted from Positron or customers' own employees
may operate any number of licensed tests at that location |
Benefits
tests are performed at customer site
tests are performed at customers' timing
sell tests to others and maximize equipment usage
proliferation of licensed tests within organization
elimination of transit delays and costs
may have multiple TSC Level I centers supported by primary center
revenue generation
reduced "per test" fees through quantity discounts |
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Qualifications
customer has a need to perform tests at their own location(s)
customer is in the business of selling NDE services to others
qualified personnel are available at customer location
personnel are certified for Positron tests and maintain their certification |
Support
full training on test theory, practice and procedures
additional training for TSC Level II personnel to allow them to assist Level I TSCs
updates to software and hardware for licensed tests
available sales support and marketing materials
24 x 7 telephone support for software and hardware
on-site consulting if required
annual re-certification testing |